Frequently Asked Questions

Straight answers to the things people ask most. Hopefully you won't need to scroll to the bottom — but we're there if you do.

Tap any question below to expand its answer. If you can't find what you're looking for, the contact box at the bottom of this page has our support email.

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Frequently Asked Questions

Who are the activities designed for?

How do credits work — and do they expire?

Are the activities written by AI?

Which curriculum frameworks do the activities follow?

How do credits work for generating activities?

Where do my purchased PDFs go?

What happens if a generation fails?

I paid but my credits haven't appeared — what do I do?

Is any information about the children collected or stored?

Still need help?